At NM Wellness & Family Health, your privacy is important to us. We are committed to protecting the personal information you share with us and maintaining the confidentiality of your health information.
 

Information We Collect

When you use our website, request an appointment, upload documents, or contact our office, we may collect information such as your name, phone number, email address, date of birth, insurance information, identification, medical history, appointment requests, and any other information you voluntarily provide.
 

How We Use Your Information

We use your information to schedule appointments, verify insurance, communicate with you about your care, process patient forms, respond to questions, and provide healthcare services. Your information may also be used to comply with legal and regulatory requirements.
 

We do not sell, rent, or share your personal information with third parties for marketing purposes.
 

Text Message (SMS) Communications

If you choose to provide your mobile phone number and give us permission, NM Wellness & Family Health may send you text messages regarding:

* Appointment confirmations
* Appointment reminders
* Follow-up care
* Patient forms
* Office updates
* Other healthcare-related communications
 

Message frequency may vary, and standard message and data rates may apply depending on your mobile carrier.
 

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.
 

Your SMS consent and phone number will never be shared with third parties or affiliates for marketing purposes.
 

Social Media Policy

NM Wellness & Family Health uses social media to share health education, wellness tips, office announcements, and community updates.
 

We respect every patient’s privacy. We will never post your name, medical information, photographs, videos, or any identifying information without your written permission.
 

Patient reviews, testimonials, and photos or videos showing a patient’s face will only be shared after we receive a signed written consent authorizing their use.
 

Website Use

The information provided on this website is for general informational purposes only and should not be considered medical advice.
 

Submitting an appointment request does not guarantee an appointment. A member of our staff will contact you to confirm your request.
 

If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
 

Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While we work hard to keep your information secure, no method of internet transmission or electronic storage is completely secure.
 

Contact Us

NM Wellness & Family Health

Phone: (212) 347-5887

Email: nmwellnessfrontdesk@gmail.com

Fax: (702) 974-8629
 

If you have any questions about this Privacy Policy or Terms of Use, please contact our office using the information above.
 

The rejection message tells you exactly why it failed. The carrier is saying your Call-to-Action (CTA) is not compliant because:

1. Your website does not have a visible SMS opt-in form

SMS Messaging Privacy

• By opting in to receive SMS messages from NM Wellness In Family Health, you agree to receive appointment reminders, scheduling updates, billing notifications, follow-up care information, office notifications, and other healthcare-related communications.

• Message frequency may vary.

• Standard message and data rates may apply.

• You may opt in to receive SMS messages by providing your consent through our website forms.

• You may opt out of receiving SMS messages at any time by replying STOP.

• For assistance, reply HELP.

• SMS consent is not shared with third parties or affiliates for marketing purposes.